Your browser is out of date

This website has been built for modern browsers, yours is many years out of date and as a result, your experience of this website will be poor.

Please upgrade your browser and pop back.


Making a complaint
If you wish to register a complaint, please contact us:

In writing:

Complaints Department,
First Complete Limited,
Newcastle House,
Albany Court,
Newcastle Business Park,
Newcastle upon Tyne,
NE4 7YB.

By phone:

Telephone: 0191 233 4685

By email:

[email protected]

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (FOS). Full details of the F.O.S. can be found on its website at

Momentum Mortgages is proud to be a part of Embrace Financial Services .